Privacy Policy | Shiloh Landscapes

Who we are

Shiloh Landscapes LLC (“Shiloh,” “we,” or “us”) is a landscape company serving the Greater Austin area. Contact us at main@shilohlandscapes.com or (512) 571-2400.

Information we collect

Website quote and contact forms. When you request a quote or message us through shilohlandscapes.com, we collect the information you submit, such as your name, email address, phone number, property details, and the message you write. Those submissions are processed by our website host (Netlify Forms) and delivered to our company email at main@shilohlandscapes.com.

Technical data. Like most websites, our host may automatically receive standard server logs (for example IP address, browser type, and pages visited) needed to operate and secure the site.

Business tools (Bid Builder and QuickBooks). Our staff use an internal Bid Builder to prepare landscape proposals. When a staff member connects Bid Builder to QuickBooks Online, Bid Builder may send job-related data needed to create or update invoices, such as customer or job name, service address, and line-item descriptions and totals. That data comes from information our team already enters for your project; it is not scraped from your devices by this website.

How we use information

To respond to quote requests and service questions
To schedule, perform, and bill for landscape work
To create invoices and keep business records in QuickBooks when our team uses that connection
To operate, maintain, and improve our website and internal tools

Sharing

We do not sell personal information. We share information only as needed to run the business, for example with our website host, email provider (Google Workspace), and QuickBooks Online when staff use the Bid Builder connection for invoicing, or when the law requires it.

Retention

We keep business and contact records as long as needed for customer service, accounting, and legal requirements, then delete or archive them according to our normal practices.

Your choices

You can email main@shilohlandscapes.com to ask what information we have about you, to correct it, or to request that we stop using your contact details for marketing messages. We may still keep records needed for completed work, billing, or legal obligations.

Children

Our website and tools are intended for property owners, managers, and adult customers. We do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.

Contact

Privacy questions: main@shilohlandscapes.com · (512) 571-2400